Legal Information
The website was provided by
CK Financial Solutions Ltd.139 Seaside
Eastbourne
East Sussex
BN22 7NN
CK Financial Solutions Ltd, 139 Seaside, Eastbourne, East Sussex BN22 7NN are Authorised and regulated by the Financial Services Authority - our FSA number is 302729.
You can check this on the FSA's register by visiting www.fsa.gov.uk or by contacing the FSA on 0845 6061234.
Illustrations shown on the website are just illustrations and may not be the exact figures, an accurate illustration can be provided when you contact us.
Terms of Business
Once the application is proceeding we will:
- appoint one of our experienced case managers to manage your application for you;
- clearly communicate the process and what is required from you;
- updates via the website www.ckfs.co.uk/client-login.php
- regularly contact the lender to ensure that your application is being progressed, and;
- liaise with all parties including the lender, solicitors and estate agents to ensure all issues are dealt with efficiently.
Residential mortgages have been regulated by the Financial Services Authority (FSA) since 31st October 2004. General Insurance has been regulated since 14th January 2005. Buy-to-Let and commercial mortgages are not regulated by the FSA (under certain conditions a Buy-to-Let mortgage may be regulated, we will advise you if this applies to your application). Buy-to-Let and commercial mortgages are subject to 0.5% arrangement an initial fee of £400 payable on application which is non-refundable should you choose not to proceed, with the balance payable on completion. This fee can be added to the mortgage loan subject to lender agreement. If we are required to recommend a mortgage from a lender with specialist mortgage funds for clients with impaired credit and credit difficulties a different set of charges will apply, please ask for details.
We do not provide advice on Lifetime Mortgages (otherwise known as Equity Release Mortgages). This type of mortgage is regulated by the FSA. You should contact the FSA (www.fsa.gov.uk/consumer/) or the Council of Mortgage Lenders (www.cml.org.uk) for more information on these types of mortgage.
We will provide you with an explanation of the main repayment methods (e.g. capital and interest or interest only), but if you select a repayment option that includes an investment product that is regulated by the FSA we will recommend you seek advice from an appropriately authorised Independent Financial Adviser (IFA).
We are not tied to any lender and can source products from the whole market. Therefore we constantly review the mortgage market in order to select the most appropriate lenders to meet your individual circumstances. We use lenders who consistently provide our customers with a competitive product range and high standards of service; however the standards of service can vary over time. CK Financial Solutions is not liable for any delays incurred in the processing of your mortgage and/or insurance application that are caused by the product provider however we will actively work to assist the smooth processing of your application. CK Financial Solutions works very closely with a select panel of conveyancers that we can recommend to you. The mortgage you choose may offer the option of free or subsidised conveyancing (whether appointed by you or your proposed new mortgage provider); in both cases you are responsible for checking the appointment of the conveyancer and on-going progress of the legal work.
During the initial meeting(s) we will complete a Mortgage & Remortgage Questionnaire to enable appropriate information to be given on your mortgage and other related insurance products. Once you have made your decision we will confirm this in writing. You should retain this confirmation as a record of the product. Details of any products applied for will be confirmed by the mortgage lender on a formal Offer of Advance, and by the insurance provider in Acceptance Terms. It is your responsibility to check that the formal offer/acceptance is correct before you exchange contracts.
In the event we are unable to secure a formal mortgage offer due to your non-disclosure of relevant information as required by the lender or as a result of inaccurate information you have provided, the fee will not be refunded, and CKFS will not be liable.
We require our clients to give us instructions in writing to avoid possible disputes. If the matter is urgent we will accept oral instructions provided they are confirmed in writing.
You, or we, may terminate our authority to act on your behalf at any time without penalty. Notice of this termination must be given in writing.
We only accept cheques or BACS made out to CK Financial Solutions Ltd in settlement of our fees. We do not handle cash. Our arrangement fees unless stated otherwise will be required on completion, if we do not receive the fee within 3 days of completion you will be liable to charges.
We will forward documents to you as soon as practicable after we receive them. Where a number of documents relating to a series of transactions are involved we will normally hold the documents until the series is complete and then forward them to you.
At CKFS we treat all our clients' records as confidential (even when you are no longer a client), so we reserve the right to give you copies of your particular records rather than allowing access to files containing records about other clients. You have rights of access under the Data Protection Act 1998 to your personal records.
As your mortgage broker, we reserve the right to discuss your personal circumstances with any lender in order to determine the most appropriate product for your needs. We or the lender may undertake a credit check upon receipt of your mortgage application, or in some cases before an application is submitted, to enable the preparation of an "Agreement in Principle". We will seek your permission before this credit check is undertaken. This check may be registered as part of your credit record. The lender may also supply information to a Credit Reference Agency regarding the way your account is managed.
We maintain Professional Indemnity Insurance.
We are required to verify your identity in accordance with Anti-Money Laundering regulations. No mortgage offer or insurance acceptance terms will be produced until such verification has been obtained.
From time to time we'll tell you about new services. You can choose not to receive this information when you meet with us during the arrangement of your mortgage. We may also want to provide you with related information from third parties that we think may be of interest to you or whose products or services may be of interest to you. You can change your instructions at any time by writing to:
The Data Protection Officer (Compliance Dept)
CK Financial Solutions Ltd
139 Seaside, Eastbourne
East Sussex
BN22 7NN
For the purposes of the Data Protection Act 1998, the Data Controller in relation to any personal data you supply is CK Financial Solutions Ltd.
E-mails
If you email us we will keep a record of your contact and your email address. In addition to specific services that you request, we may also email you with details of relevant products and services, as well as information about the Company. If you do not want us to do this please let us know by e-mailing unsubscribe@ckfs.co.uk
